We use servers that are located in a world-class datacenter in the USA. The servers are housed inside a multi-million dollar datacenter so as to leverage off their massive investment into infrastructure and deliver the best possible hosting experience to you, our valued clients.
The datacenter realized early on that the best networks are made with top-grade equipment and skilled network engineers. This seems like a simple observation, but it is surprising how many companies either overlook it or decide that it's safe to economize. Economy is always nice until your network goes down, at which point you are likely to lose many times the money you saved.
They use quality network hardware and their technicians work around the clock, using such technologies as ATM and BGP dynamic routing to ensure that all systems run efficiently and smoothly.
The datacenter has made significant investments in equipment from major vendors such as Cisco and Lucent, We feel that using industry leading equipment that has a proven track record is the best choice, and is well worth the extra expense.
::. Backbone Connectivity
Their connections to multiple backbone providers, and peering with many carriers on a regional and international basis, allows us to easily reach remote networks even in the case where a NAP may be unhealthy, or when a specific backbone connection is down. It also allows us to make intelligent routing decisions; for example, if we are trying to reach a remote network which is on the Sprint network, there's no reason to send it out to UUNET first.
::. Node Reliability
By placing their core nodes at places like Equinix and Telehouse, we are guaranteed a level of competent service. All of their core nodes employ SONET networks, which essentially provides a dual-redundant, counter-rotating ring technology, and in the event of a fiber cut, the SONET will automatically heal itself. We also divide our circuits among several telecommunications providers, such as Verizon, MFS/Worldcom, and Adelphia.
They invest a significant amount of time and money in their staff to make sure that they are knowledgeable and are capable of helping and handling support and service questions. A network is only as good as the people who manage it!
The control staff is working around the clock to ensure that the network is operating at optimum state. They continually review collected statistics to watch for traffic trends so that we can react with the proper routing adjustments and bandwidth addition.